PRIVACY POLICY AZ Pools
Effective Date: July 25, 2026
AZ Pools LLC (“AZ Pools,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit azpoolsco.com, contact us, request an estimate, become a customer, communicate with our team, or use our pool maintenance and related services.
By using our website, submitting information to us, or using our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
You may provide information to us when you request an estimate, submit a website form, call or text us, send an email, upload photographs, approve work, make a payment, or receive services.
This information may include:
Please do not submit sensitive personal information that is unnecessary for us to provide pool services.
Information Collected During Service
When providing services, our technicians may collect or create:
We attempt to limit photographs to areas reasonably related to the pool, pool equipment, service access, and work being performed.
Information Collected Automatically
When you visit our website, we and our website, analytics, advertising, and security providers may automatically collect information such as:
Our website uses Google reCAPTCHA to help prevent spam and fraudulent submissions. Google’s Privacy Policy and Terms of Service apply to information processed through reCAPTCHA.
2. How We Use Information
We may use personal information to:
3. Calls and Text Messages
When you provide your telephone number, you authorize AZ Pools to contact you regarding your inquiry, estimate, appointment, service, account, invoice, or requested work.
Communications may include calls or text messages concerning:
Message and data rates may apply.
Marketing or promotional text messages will only be sent as permitted by applicable law. Consent to receive marketing messages is not a condition of purchasing services. You may opt out of promotional text messages by replying STOP. You may reply HELP for assistance.
Opting out of promotional messages does not prevent us from sending non-marketing communications that are necessary to respond to your request, provide services, protect your account, or complete a transaction, where permitted by law.
4. Cookies, Analytics, and Advertising
Our website and service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, prevent fraud, understand website traffic, and evaluate advertising performance.
These technologies may collect information about your browser, device, visits, and interactions with our website.
You can control certain cookies through your browser settings. Blocking cookies may affect how portions of the website function.
We may use advertising platforms to show or measure advertisements. These providers may use cookies or similar identifiers to understand whether a website visit or inquiry resulted from an advertisement.
5. How We Disclose Information
We may disclose information to vendors and service providers that help us operate our business, including:
These parties may access information only as reasonably necessary to provide services to us or perform requested work.
We may also disclose information:
6. Sale or Sharing of Personal Information
AZ Pools does not sell personal information in exchange for money.
We may disclose limited identifiers, device information, and website activity to analytics or advertising providers to measure advertising and improve our marketing. Certain privacy laws may define some advertising-related disclosures as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.
You may contact us using the information below to request that we limit applicable advertising-related disclosures. You may also use available browser, device, or cookie controls.
7. Payments
Payments may be processed by third-party invoicing, banking, credit card, or payment-processing providers.
AZ Pools generally does not receive or store your complete credit card or bank account number when payments are processed through a third-party platform. Payment providers process information according to their own privacy policies and security practices.
We may retain transaction details such as the amount, payment date, invoice number, payment status, and limited payment method information for accounting, tax, customer service, and dispute-resolution purposes.
8. Photographs and Property Information
Customers may upload photographs through our website or send photographs by text or email. Our technicians may also take photographs reasonably related to pool service, inspections, maintenance, equipment conditions, repairs, and quality-control documentation.
Service photographs may be included in customer reports and retained with service records.
We will not knowingly use identifiable photographs of a customer, resident, child, vehicle license plate, home interior, or unrelated private area for public advertising without appropriate permission.
We may use photographs of pools, water conditions, equipment, repairs, or completed work for training, documentation, or marketing when the photographs do not reasonably identify the customer or disclose sensitive property information. Customers may request that photographs of their property not be used for marketing.
9. Data Retention
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the reason it was collected. We may delete or anonymize information when it is no longer reasonably needed, subject to legal and operational requirements.
10. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, storage system, or transmission method can be guaranteed to be completely secure. You provide information electronically at your own risk.
Please avoid sending payment card numbers, bank account information, Social Security numbers, passwords, or other highly sensitive information through ordinary text messages, email, or website forms.
11. Data Breach Notification
If we discover a security incident involving personal information, we will investigate the incident and provide legally required notifications to affected individuals, government agencies, or other parties when applicable.
12. Your Privacy Choices and Requests
Depending on your location and applicable law, you may have the right to request that we:
These rights may be subject to exceptions. For example, we may retain information needed to complete services, maintain transaction records, collect amounts owed, comply with law, prevent fraud, or establish and defend legal claims.
We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.
13. Children’s Privacy
Our website and services are intended for adults seeking pool services. They are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has submitted personal information to us, please contact us so we can review and delete the information when appropriate.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, communication platforms, payment platforms, or social media services.
AZ Pools does not control and is not responsible for the privacy, security, content, or practices of third-party services. You should review the privacy policies of those providers before submitting information.
15. Do Not Track Signals
Some browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track signal.
Where required and technically supported, we may recognize legally applicable browser-based opt-out preference signals.
16. Business Transfers
If AZ Pools is involved in a sale, acquisition, financing, merger, reorganization, bankruptcy, or transfer of customer accounts or business assets, information may be disclosed and transferred as part of that transaction, subject to applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, vendors, legal obligations, or business practices.
The updated policy will be posted on our website with a revised effective date. Your continued use of our website or services after an update means that the updated policy will apply to information collected after the effective date, to the extent permitted by law.
18. Contact AZ Pools
Questions, privacy requests, and communication preferences may be submitted through the contact form at:
Website: azpoolsco.com
You may also contact us at:
AZ Pools LLC
Phone: 480-349-7895
Please include “Privacy Request” in your message and provide enough information for us to identify your account and respond to your request.
Copyright © 2026 AZ Pools | Weekly Pool Service in Arizona - All Rights Reserved.
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